MineTechnology - Isotipo

Custom AI assistants and chatbots for companies

We build custom AI virtual assistants and chatbots that answer with your company's real information —no generic answers or hallucinations—, integrated into your website and systems and privately deployable. The difference isn't the interface, but the data engineering and RAG behind it.

The problem

Most chatbots are no-code templates that hallucinate, don't really know your business and end up frustrating customers. And an assistant is only as reliable as the data and ETL/RAG that feed it.

What we do

  • Web / FAQ assistant. Answers frequent questions, guides visitors to the right service and captures leads 24/7. The entry point, quick to launch.
  • RAG assistant over your documentation. "Chats" with your manuals, contracts, regulations or catalog, with answers traceable to the source. This is our differentiator.
  • Integrated agent with actions. Connected to your ERP and systems: it doesn't just answer, it executes tasks (queries, records, automations). The premium level.

Technologies

Python · RAG · LLMs · vector databases · FastAPI · Next.js · Azure.

Who it's for

Companies that want customer service or internal support with reliable AI, and to squeeze the knowledge already stored in their documents.

Frequently asked questions

What if the chatbot "makes up" answers?
That's why we work with RAG over your data and source traceability: it answers with your real information or hands off to a person, it doesn't make things up.
Does my data leave my company?
We can deploy it privately, with zero-retention policy and without training third-party models with your information.
Is there maintenance?
Yes, with a monthly fee (tuning, hosting and improvements): an assistant is kept alive, not delivered and forgotten.

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