Custom AI assistants and chatbots for companies
We develop voice and text assistants that consult your organisation's information and connect to its systems. We define what they can answer, which actions they can perform and when to hand a query over to a person.
The problem
Adding a chat interface does not solve knowledge access on its own. Sources need to be prepared, permissions respected and answers tested against questions from everyday work.
What we do
- Web assistants that answer common questions and guide visitors to the right information or contact.
- Queries across manuals, documents and catalogues using RAG, with references to review the information used.
- Agents connected to ERP systems and APIs to query data and perform actions within agreed permissions.
Technologies
Python · RAG · LLMs · vector databases · FastAPI · Next.js · Azure.
Who it's for
Organisations that need easier access to documentation, internal support or interaction with their systems.
Frequently asked questions
- What if the chatbot "makes up" answers?
- RAG and source references help reduce errors but do not eliminate them. We evaluate answers with test cases and define when to ask for clarification or hand over to a person.
- Does my data leave my company?
- It depends on the architecture. We review local or private deployment options, providers and their data processing and retention terms before connecting your data.
- Is there maintenance?
- Yes. Sources, models and requirements change. We agree the maintenance scope, quality reviews and updates the system needs.